Santiago Cultural Walk & Cliff Jumping

Name of Item: Santiago Cultural Walk & Cliff Jumping
Specify the date range: Year Round
Days of the week offered: Monday – Sunday
Start & end times: 9:00 AM – 2:00 PM(or flexible)
Duration: 5 hours
Booking options & prices:
1–2 people: 180 USD
PP EXTRA : 50 USD
Limited capacity: Up to 10 participants
Description: Experience a unique combination of culture and adrenaline with this 2-hour tour. Choose either a guided walk through the vibrant town of Santiago or an exhilarating cliff-jumping adventure at Lake Atitlá Perfect for thrill-seekers and culture enthusiasts alike, with options for small or larger groups.
Confirmation email details:
- Wear comfortable, weather-appropriate clothing
- Bring water, sunscreen, and closed shoes for the walk
- Be prepared for jumping — safety instructions provided
- Meeting point details provided after booking confirmation
Customer info to gather:
Name, Email, Phone, Group size, Experience level or health restrictions (optional)
Advance booking: Minimum 24 hours prior; bookings open up to 1 month in advance
Inventory: Guides, safety equipment, and vehicles for up to 10 people
Photos: Scenic town views, cliff-jumping action, and guided walks

Additional info: This activity involves physical movement and jumping; participants should be comfortable with water.

Cancellation Policy:
Customer cancellations:
- Over 10 days before the tour: Full refund minus a 25% administrative fee.
- Between 5–9 days before: 50% refund.
- Less than 72 hours or no-show: No refund.
Date modifications:
- Allowed without penalty if requested at least 5 days in advance, subject to availability.
- Requests with less than 5 days may incur a fee of Q150 per person.
Weather or forced cancellations:
- If the company cancels for safety reasons (extreme weather, river rise, etc.), options include:
  - Rebooking at no cost.
  - 90% refund if rebooking is not possible.
Company cancellations:
- If canceled for operational reasons (equipment failure, lack of guides, etc.), options include:
  - Full refund.
  - Rebooking or activity change.
Cancellation procedure:
- Cancellation requests must be made in writing via email or WhatsApp.
- Refunds processed within 7 business days after confirmation.