Nature Reserve & Kayak Stop (Self-Guided)

  1. Name of Item: Artisan Trail & Market Morning Guided Tour
  2. Date Range: Year Round
  3. Days: Tuesday, Thursday, Saturday (when markets are busiest)
  4. Start & End Times: 8:30 AM – 12:30 PM
  5. Duration: ~4 hours
  6. Booking Options & Prices:
    1-2 people 180 USD then + 30 USD per extra person after
    Guide included (English or Spanish)
    Capacity up to 12 people
  7. Description:
    Visit Santiago Atitlán early morning market with your guide, learn about Tz’utujil weaving traditions and Maximón shrine, then boat to Santa Catarina Palopó to visit the women’s painted-houses project and weaving workshop. Return in time for lunch. Ideal for culture-lovers with limited time.
    Pick up/drop off: All towns around Lake Atitlán
  8. Confirmation Email:
    • Guide bio, market tip list, location dock
    • Bring cash and small shopping bag
  9. Customer Info:
    • Name, Email, Phone, Participants, Language preference

 

  1. Cancellation Policy:
    Customer cancellations:
    • Over 10 days before the tour: Full refund minus a 25% administrative fee.
    • Between 5–9 days before: 50% refund.
    • Less than 72 hours or no-show: No refund.

    Date modifications:

    • Allowed without penalty if requested at least 5 days in advance, subject to availability.
    • Requests with less than 5 days may incur a fee of Q150 per person.

    Weather or forced cancellations:

    • If the company cancels for safety reasons (extreme weather, river rise, etc.), options include:
      • Rebooking at no cost.
      • 90% refund if rebooking is not possible.

    Company cancellations:

    • If canceled for operational reasons (equipment failure, lack of guides, etc.), options include:
      • Full refund.
      • Rebooking or activity change.

    Cancellation procedure:

    • Cancellation requests must be made in writing via email or WhatsApp.
    • Refunds processed within 7 business days after confirmation.

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