Panajachel, Santa Cruz & San Antonio (Self-Guided Discovery)

  1. Name: Panajachel, Santa Cruz & San Antonio Self-Guided Tour
  2. Date Range: Year Round
  3. Days: Monday – Sunday
  4. Times: Flexible; suggested 9 AM–4 PM
  5. Duration: 6–8 hours
  6. Price: 1–2 people 180 USD ; + 50 usd pp extra
  7. Description:
    Start in bustling Panajachel with its main street Calle Santander, cafés, and lakeside market. Boat to Santa Cruz for lunch and views, then continue to San Antonio Palopó for pottery workshops.
    Boat times: 20 min → Santa Cruz; 25 min → San Antonio
    Pick Up/Drop Off: All towns
  8. Email: Self-guided map, restaurant list
  9. Customer Info: Name, Email, Phone, Participants

 

  1. Cancellation Policy:
    Customer cancellations:
    • Over 10 days before the tour: Full refund minus a 25% administrative fee.
    • Between 5–9 days before: 50% refund.
    • Less than 72 hours or no-show: No refund.

    Date modifications:

    • Allowed without penalty if requested at least 5 days in advance, subject to availability.
    • Requests with less than 5 days may incur a fee of Q150 per person.

    Weather or forced cancellations:

    • If the company cancels for safety reasons (extreme weather, river rise, etc.), options include:
      • Rebooking at no cost.
      • 90% refund if rebooking is not possible.

    Company cancellations:

    • If canceled for operational reasons (equipment failure, lack of guides, etc.), options include:
      • Full refund.
      • Rebooking or activity change.

    Cancellation procedure:

    • Cancellation requests must be made in writing via email or WhatsApp.
    • Refunds processed within 7 business days after confirmation.

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