Playa Dorada & Santa Cruz (Self-Guided Beach & Village Combo)

Name of Item: Playa Dorada & Santa Cruz Self-Guided Tour
Date Range: Year Round
Days of the Week Offered: Monday – Sunday
Start & End Times: Flexible; suggested 9:30 AM start, return by ~3:30-4:00 PM
Duration: around 5-7 hours (self-paced)
Booking Options & Prices:
1-2 180USD then each extra person costs an additional 40 USD after
Capacity up to 22 (larger by special request)
Description:
Begin at the village of Santa Cruz La Laguna, discover its lakeside cafés and take a short hike to a viewpoint above the village. Then boat to Playa Dorada (near San Pedro La Laguna) for swimming, paddle-boarding or relaxing on the lakeshore. Enjoy lunch by the lake and return in the afternoon.
Pick up and drop off available from all towns around Lake Atitlán: San Pedro La Laguna, San Juan La Laguna, San Marcos La Laguna, Santa Cruz La Laguna, Santiago Atitlán, Santa Catarina Palopó, San Lucas Tolimán
Confirmation Email Details:
- Map and suggested route provided after booking
- Bring swimsuit, towel, sunscreen and cash for lunch/snacks
- No guide included, explore at your leisure
Customer Info to Gather:
- Name, Email, Phone, Number of participants
- Interests (e.g., swimming, hiking viewpoint)

Cancellation Policy:
Customer cancellations:
- Over 10 days before the tour: Full refund minus a 25% administrative fee.
- Between 5–9 days before: 50% refund.
- Less than 72 hours or no-show: No refund.
Date modifications:
- Allowed without penalty if requested at least 5 days in advance, subject to availability.
- Requests with less than 5 days may incur a fee of Q150 per person.
Weather or forced cancellations:
- If the company cancels for safety reasons (extreme weather, river rise, etc.), options include:
  - Rebooking at no cost.
  - 90% refund if rebooking is not possible.
Company cancellations:
- If canceled for operational reasons (equipment failure, lack of guides, etc.), options include:
  - Full refund.
  - Rebooking or activity change.
Cancellation procedure:
- Cancellation requests must be made in writing via email or WhatsApp.
- Refunds processed within 7 business days after confirmation.