San Antonio & Hot Springs Cultural Tour

Name of Item: San Antonio & Hot Springs Cultural Tour
Specify the date range: Year Round
Days of the week offered: Monday – Sunday
Start: 7:00 AM, 8:00 AM, 9:00 AM, 10:00 AM, 11:00 AM, 12:00 PM, 1:00 PM
Duration: Approximately 5-6 hours
Booking options & prices:
Guided tour:
1–3 people $150 USD – each extra person +$35 USD
Pick up and drop off available from all towns around Lake Atitlán: Panajachel, San Pedro La Laguna, San Juan La Laguna, San Marcos La Laguna, Santa Cruz La Laguna, Santiago Atitlán, Santa Catarina Palopó, San Lucas Tolimán
Limited capacity: Maximum group size 50
Description: Explore the rich ceramic, textile, and chocolate traditions of San Antonio, complemented by panoramic views from scenic lookouts. This half-day cultural experience offers a blend of local crafts, history, and enjoying the natural hot springs of Lake Atitlán with beautiful vistas.
Confirmation email details:
- Wear comfortable clothing and sun protection
- Bring water, swimming costumes, sunscreen, and cameras
- Pick-up instructions provided after booking confirmation
Customer info to gather:
Name, Email, Phone, Number of participants
Special needs or restrictions (optional)
Advance booking: At least 48 hours in advance

Cancellation Policy:
Customer cancellations:
- Over 10 days before the tour: Full refund minus a 25% administrative fee.
- Between 5–9 days before: 50% refund.
- Less than 72 hours or no-show: No refund.
Date modifications:
- Allowed without penalty if requested at least 5 days in advance, subject to availability.
- Requests with less than 5 days may incur a fee of Q150 per person.
Weather or forced cancellations:
- If the company cancels for safety reasons (extreme weather, river rise, etc.), options include:
  - Rebooking at no cost.
  - 90% refund if rebooking is not possible.
Company cancellations:
- If canceled for operational reasons (equipment failure, lack of guides, etc.), options include:
  - Full refund.
  - Rebooking or activity change.
Cancellation procedure:
- Cancellation requests must be made in writing via email or WhatsApp.
- Refunds processed within 7 business days after confirmation.