Santiago Cultural Walk & Cliff Jumping

  1. Name of Item: Santiago Cultural Walk & Cliff Jumping
  2. Specify the date range: Year Round
  3. Days of the week offered: Monday – Sunday
  4. Start & end times: 9:00 AM – 2:00 PM(or flexible)
  5. Duration: 5 hours
  6. Booking options & prices:
    1–2 people: 180 USD
    PP EXTRA : 50 USD
    Limited capacity: Up to 10 participants
  7. Description: Experience a unique combination of culture and adrenaline with this 2-hour tour. Choose either a guided walk through the vibrant town of Santiago or an exhilarating cliff-jumping adventure at Lake Atitlá Perfect for thrill-seekers and culture enthusiasts alike, with options for small or larger groups.
  8. Confirmation email details:
    • Wear comfortable, weather-appropriate clothing
    • Bring water, sunscreen, and closed shoes for the walk
    • Be prepared for jumping — safety instructions provided
    • Meeting point details provided after booking confirmation
  9. Customer info to gather:
    Name, Email, Phone, Group size, Experience level or health restrictions (optional)
  10. Advance booking: Minimum 24 hours prior; bookings open up to 1 month in advance
  11. Inventory: Guides, safety equipment, and vehicles for up to 10 people
  12. Photos: Scenic town views, cliff-jumping action, and guided walks

Additional info: This activity involves physical movement and jumping; participants should be comfortable with water.

  1. Cancellation Policy:
    Customer cancellations:
    • Over 10 days before the tour: Full refund minus a 25% administrative fee.
    • Between 5–9 days before: 50% refund.
    • Less than 72 hours or no-show: No refund.
    Date modifications:
    • Allowed without penalty if requested at least 5 days in advance, subject to availability.
    • Requests with less than 5 days may incur a fee of Q150 per person.
    Weather or forced cancellations:
    • If the company cancels for safety reasons (extreme weather, river rise, etc.), options include:
      • Rebooking at no cost.
      • 90% refund if rebooking is not possible.
    Company cancellations:
    • If canceled for operational reasons (equipment failure, lack of guides, etc.), options include:
      • Full refund.
      • Rebooking or activity change.
    Cancellation procedure:
    • Cancellation requests must be made in writing via email or WhatsApp.
    • Refunds processed within 7 business days after confirmation.

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